In your constant search for the right auto transport company, you've probably come across the term "auto transport broker" (or some variant thereof) more than once. That's not surprising. A broker, in a nutshell, simply coordinates your transportation between you and the carrier and gives you a constant contact line during the transportation process. Carriers can't drive and talk on the phone with customers at the same time, so they rely on brokers to talk to customers and set everything up.
This is a good system. Carriers rely on brokers to find them loads and keep their trucks running, and brokers rely on carriers to make sure that their customers' vehicles get moved for a good price in a timely manner. Going through a middleman, so to speak, may not always be the best, but in the auto shipping industry it's really the only way to go. You can read more about brokers and how they work in our helpful Auto Shipper FAQ.
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